Meet your building's ground support.

Beloved by clients and the GSS team alike, Itsy is the driving force behind GSS’s growth and direction. He combines a background in the construction and cleaning industry with an attention to detail and quality standards. Itsy handles every client from acquisition to negotiation and beyond with care, transparency and attentiveness.

His principal responsibilities are attracting new clients by innovating and overseeing the sales process for the business, identifying and researching opportunities that come up in new and existing markets, and communicating with clients to understand their needs and offer solutions to their problems. He ensures excellent customer service through regular client follow up, liaising with colleagues to develop sales and marketing strategies, developing quotes and proposals for prospective clients.

Ben has over 26-years of experience in residential aquatics and facilities services. He has had great success in developing strategies that have increased sales and customer satisfaction.

As our Business Development Manager, Ben works to establish and develop our client portfolio by maintaining current client relationships and identifying areas for potential clients. Ben contacts potential clients to establish a business relationship with them, researches the latest updates in that company’s industry, creates new opportunities to expand business and collaborates with sales team to ensure requirements are met, such as sales numbers and profit goals.

An experienced Executive Director with a 100% commitment to customer service excellence, Nick formulates strategy, procures material and resources and secures compliance. Nick always finds ways to increase the quality of customer service and implement best practices across all levels.

He is our star in the Florida Region who builds solid relationships with customers, vendors and distributors, as well as directing marketing efforts by suggesting strategies to expand market research and prepares all documentation required for proposal requests.

Nick is recognized by corporate for problem-solving, his organizational skills and delivering a high level of support to clients and leadership alike.

With a strong background in marketing, sales and communication in food/beverage and hospitality, Ray brings over 7 years of experience to our Marketing Department. 

As the Marketing Coordinator, Ray develops and implements all marketing efforts for every facet of the company. From managing the website, distributing email marketing, maintaining our social media platforms, designing collateral/proposals and planning trade show/sponsorship events, Ray ensures all of our branding needs are taken care of and in alignment with the goals of GSS.

As administrative officer, Shira works hand-in-hand with GSS’s COO and EVP to ensure efficient operations of the company. She oversees operations across the office and manages various administrative projects. Her responsibilities include communicating with company vendors, managers, and supervisors; generating costings; providing support to the marketing team; handling legal affairs; and managing the company software program.

Shira has a Bachelor’s degree in Social Sciences.