Karen started with GSS in 2017 as an Area Manager for our Janitorial division and has quickly rose through the ranks to Director of Janitorial. Karen brings over 10 years of management and cleaning experience. She is responsible for the profitability, service delivery, retention and maintenance of all accounts– providing high-quality service to clients while delivering daily operational functions by overseeing day-to-day janitorial operations for commercial and corporate offices, hotels, condominiums and apartment buildings.
Karen is proficient in keeping her crew running like clockwork, handling issues proactively, and ensuring the GSS standard of perfection is not just met, but exceeded, daily. She is a master at managing budgets, driving new business growth, ensuring fulfillment of contractual obligations, and training managers and supervisors.